Pookies Crochet Corner
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Pookies Crochet Corner

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Terms and Conditions

General Information: 

Pookies Crochet Corner specializes in crochet products, currently available for bulk or wholesale only. All items are crafted by hand and may contain slight variations that reflect the uniqueness of handmade work.


Orders: 

-All Orders are made-to-order and require a lead time of 2-4 weeks

-Once an order is placed, it cannot be modified or canceled unless explicitly stated

-We deserve the right to refuse or cancel any order at our discretion, including those that appear to be fraudulent or violate our policies


Pricing and Payments: 

-Pricing are listed in USD and are subject to change without notice

-Payment is required upfront to begin production

-We accept payments via Credit/Debit


Shipping and Delivery:

-Shipping costs will be calculated at checkout or included in the invoice

-We are not responsible for delays caused by the shipping carrier, customs, or incorrect shipping information provided by the customer

-Risk of loss and title for items pass to the buyer upon delivery to the carrier


Intellectual Property:

All content on this website, including images, logos, product designs, and text, is the property of Pookies Crochet Corner and may not be used, reproduced, or distributed without written permission. 


Limitation of Liability:

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.


Privacy:

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.


Changes to Terms:

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the site constitutes your acceptance of any changes


Contact Us:

For any questions, or concerns, please contact us at...


Pookiescrochetcorner@gmail.com

Return and Refund Policy

Effective Date: 07/14/2025

This policy applies to purchases made through pookiescrochetcorner.shop


All Sales are Final on Made-To-Order Items...

All Items from Pookies Crochet Corner are handmade and made-to-order, including custom and personalized orders. As such we do not accept returns or cancellations once an order is placed.


Damaged or Defective Items...

We take great pride in the quality of our work, but if you receive a damaged or defective items we happy to investigate and make it right.

To be eligible for a replacement or store credit:

-You must contact us within 48 hours of delivery

-Email us at pookiescrochetcorner@gmail.com with:

     -A clear description of the issue

     -Photo proof showing the damage or defect

After reviewing the case, we will provide return instructions if applicable. Items must be returned and inspected before any replacement or store credit is issued. Original shipping costs will be deducted from the final credit or replacement value.


Non-Returnable Items...

We do not accept returns or offers on:

-Used Items (including those with visible wear or scent)

-Clearance or Sale items

-Custom or Personalized items (unless damaged or defected)


Return Shipping...

If a return is approved...

-You will be responsible for the return shipping costs unless otherwise specified

-Items must be returned in their original condition and packaging to be eligible for store credit or a replacement


Contact Information:

To initiate a return inquiry or report an issue, please contact:

pookiescrochetcorner@gmail.com


Policy Changes...

We reserve the right to modify this Return and Refund Policy at any time. Updates will be posted here, and your continued use of our website indicates your agreement to the most current version





Copyright © 2025 Pookies Crochet Corner - All Rights Reserved.

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